Asylum Seekers and Refugees

Irish Refugee Council

This non-governmental organisation (NGO) speaks for refugees and asylum seekers

37 Killarney Street, Dublin 1, D01 NX74

Phone: 01-764 5854

NASC

Nasc works with migrants and refugees to:

• advocate and lead for change within Ireland’s immigration and protection systems
• ensure fairness, access to justice and to protect human rights.

34 Paul Street, Cork, T12 W14H

Phone: 021-427 3594

UN High Commissioner for Refugees

This United Nations (UN) agency coordinates efforts to protect refugees and resolve challenges facing refugees.

Legal Aid Board

These details are for the specialised office of the Legal Aid Board that provides confidential and independent legal services:

• to people applying for asylum
• on immigration or other deportation matters

Children and Young People

Children's Rights Alliance

The Children’s Rights Alliance is a partnership of non-governmental organisations working to secure the rights of children in Ireland.

7 Red Cow Lane, Smithfield, Dublin 7, D07 XN29

Helpline: 01-902 0494

Monday 10am-2pm, Wednesday 2pm-7pm and Friday 10am-12 noon

Office of the Ombudsman for Children

This office gives advice to the government on children and young people. It also does research and handles complaints.

Millennium House, 52-56 Great Strand Street Dublin 1, D01 F5P8

Phone: 01-865 6800

Freephone: 1800 20 20 40

Criminal Justice

An Garda Síochána

The Irish police service

Garda Headquarters

Phoenix Park, Dublin 8, D08 HN3X

Phone: 01-666 0000

Garda Confidential Line: 1 800 666 111

Emergencies: 999 or 112

Courts Service of Ireland

The Courts Service manages the courts, including court facilities. It:

• maintains court buildings
• provides support services for judges
• gives information on the court system to the public

15-24 Phoenix St North, Smithfield Dublin 7, D07 X028

Phone: 01-888 6000

Garda Ombudsman

The Garda Ombudsman deals with complaints made by the public about the conduct of Gardaí. If you have a complaint to make against a Garda, you should contact the Garda Síochána Ombudsman Commission.

150 Abbey Street Upper, Dublin 1, D01 FT73

Phone: 01-871 6727 / LoCall: 1890 600 800

Office of the Director of Public Prosecutions (DPP)

The DPP is in charge of prosecutions on behalf of the state and the people of Ireland

Office of the Director of Public Prosecutions

Infirmary Road, Dublin 7, D07 FHN8

Phone: 01-858 8500

Embassies

If you need to contact your embassy or consular office in Ireland, the best thing to do is to contact the Department of Foreign Affairs. They will give you information about your embassy or consular office

Department of Foreign Affairs

This government department deals with international issues and Ireland’s interests abroad.

Iveagh House, 80 St Stephen’s Green Dublin 2, D02 VY53

Phone: 01-408 2000

Government

Department of Justice

This government department deals with a broad range of issues like:

51 St. Stephen's Green, Dublin 2, D02 HK52

LoCall: 1890 221 227 / Phone: 01-602 8202

Citizens Information Board

This is a national agency responsible for giving information and advice on social services and money matters. It also provides advocacy services. Information is available in person, by phone or on the website.

Ground Floor, George's Quay House 43 Townsend St, Dublin 2, D02 VK65

Phone: Service 0761 07 4000

Other government departments

To get information about other government departments, you should contact the citizens information services. You can find a list of all government departments, agencies and bodies on

Health Matters

Medical Council of Ireland

The Medical Council regulates doctors who practise medicine in Ireland. If you wish to make a complaint against a doctor, send your complaint to the Medical Council in writing, stating the name and address (if known) of the doctor. In your letter you should include all the details about the complaint.

Professional Standards, Medical Council

Kingram House, Kingram Place, Saint Peter’s, Dublin 2, D02 XY88

Phone: 01 498 3100

An Bord Altranais (The Nursing and Midwifery Board of Ireland)

An Bord Altranais (NMBI) regulates the practise and professional conduct of nurses and midwives in Ireland. You may make a complaint about the conduct of a nurse to the Fitness to Practise Committee of An Bord Altranais. Address complaints to the Preliminary Proceedings Committee of the NMBI and state the nature of the complaint and identify the nurse or nurses involved in the complaint.

PPC Division

Fitness to Practise Department

Nursing and Midwifery Board of Ireland, 18-20 Carysfort Avenue, Blackrock Co. Dublin, A94 R299

Phone: 01 639 8500

Legal Matters

Bar Council of Ireland

This is the representative body for barristers. If you are looking for a barrister, you can contact the Bar Council.

Bar Council Administration Office

The Four Courts, Inns Quay Dublin 7, D07 N972

Phone: 01-872 0622 or 01-817 5000

The Law Society of Ireland

This is the representative for solicitors. If you are looking for a solicitor, you can contact the Law Society.

Blackhall Place, Dublin 7, D07 VY24

Phone: 01-672 4800

Legal Services Regulatory Authority

This is the regulatory body for legal services providers in Ireland. If you want to make a complaint about a barrister or solicitor, contact the Legal Services Regulatory Authority

Complaints and Resolutions Unit

Legal Services Regulatory Authority PO Box 12906, Dublin 7

Phone: 01-859 2911

Mobile: 087-2199 100

Legal Aid Board

The Legal Aid Board is responsible for legal aid if people can’t afford legal assistance. It provides legal aid for civil issues like suing for personal injury or applications for asylum. It does not deal with criminal issues (aside from three ad-hoc legal aid schemes connected with criminal matters)

Irish Human Rights and Equality Commission

The Irish Human Rights and Equality Commission (IHREC) carries out enquiries and can provide legal assistance or initiate legal proceedings in cases concerning human rights.

16-22 Green Street, Dublin 7, D07 CR20

LoCall: 1 890 245545

Phone: 01-858 9601

Free Legal Advice Centres (FLAC)

This non-governmental organisation provides basic, free legal services to the public, including legal advice.

85/86 Dorset Street Upper, Dublin 1, D01 P9Y3

Information and Referral Line: 1890 350 250

Phone: 01-874 5690

Immigrant Council of Ireland

The Immigrant Council of Ireland is a non-governmental organisation that promotes the rights of migrants through:

• information
• legal advice
• advocacy
• lobbying
• research
• training.

2 St Andrew Street, Dublin 2, D02 PD30 (Open 10am-1pm, Monday, Tuesday, Thursday and Friday

Phone: 01-674 0202

People With A Disability

AsIAm

AsIAm undertakes a range of programmes and campaigns that work to bring about a more inclusive Ireland for those living with Autism.

AsIAm Headquarters Rock House, Main Street Blackrock, Co. Dublin, A94 V9P1

Phone: 01-4453203

Chime

Chime is the National Charity for Deafness and Hearing Loss. For over 50 years it has been championing for equal rights, greater accessibility and opportunities for individuals with deafness and hearing loss.

Chime Headquarters, 35 North Frederick Street, Dublin 1

Phone: 01-817 5700

Information Line: 1800 256 257

Disability Federation of Ireland

The Disability Federation of Ireland is the national support organisation for voluntary disability organisations in Ireland. They provide services to people with disabilities and disabling conditions.

Disability Federation of Ireland Fumbally Court, Fumbally Lane Dublin 8, D08 TXY8.

Phone: 01-454 7978

Inclusion Ireland

Inclusion Ireland is a national voluntary organisation working to promote the rights of people with an intellectual disability in Ireland.

Unit C2, The Steelworks, Foley St Dublin 1, D01 HV25

Phone: 01-855 9891

National Advocacy Service for People with Disabilities

The National Advocacy Service provides a free and confidential service to adults with a disability aged 18 or over

National Office, C/O Citizens Information Board, George's Quay House, 43 Townsend Street Dublin 2, D02 VK65

Phone: 076-107 3000

National Disability Authority

his is the state agency on disability issues. They provide advice to the government on disability issues.

25 Clyde Road, Dublin 4, D04 E409

Phone: 01-608 0400

Irish Deaf Society

This organisation provides support to people who have a hearing disability.

Deaf Village Ireland, Ratoath Road, Cabra, Dublin 7, D07 W94H

Phone: 01-860 1878

SMS: 086 3807033

National Council for the Blind

This organisation offers support and services nationwide to people experiencing difficulties with their eyesight.

Whitworth Road, Drumcondra, Dublin 9, D09 RP70

Phone: 01-830 7033

Media

Broadcasting Authority of Ireland

2 - 5 Warrington Place, Dublin 2, D02 XP29

Phone: 01-644 1200

Press Council of Ireland and Office of the Press Ombudsman

3 Westland Square, Pearse Street Dublin 2, D02 N567

Phone: 01-648 9310

Lo-call: 1890 208 080

Prisons

Committee Against Torture (CAT)

The Committee is made up of 10 independent experts who make sure the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment is followed by its State members. Every four years the Committee examines State reports and makes recommendations for improvements.

Office of the High Commissioner for Human Rights United Nations Office at Geneva 1211 Geneva 10 (Switzerland)

Phone: +41 22 917 90 00

European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment

The Committee visits places of detention including prisons and mental institutions in Europe and writes reports on the conditions there. It recommends improvements in conditions of detention and pays follow-up visits to prisons to see if the improvements have been made

Council of Europe

F-67075 Strasbourg Cedex, France

Phone: +33388412000

International Committee of the Red Cross

Based in Geneva, Switzerland, the International Red Cross works worldwide to:

• provide humanitarian help for people affected by conflict and armed violence
• promote the laws that protect victims of war.

19 Avenue de la paix CH 1202, Geneva, Switzerland

Phone: +41227346001

Inspector of Prisons

The Inspector visits prisons and writes reports on human rights problems relating to:

• physical conditions
• healthcare
• programmes for prisoners
• prison management.

Irish Prison Service

The Irish Prison Service is responsible for management of prisons and the safe and secure custody of prisoners.

Irish Prison Service

IDA Business Park, Ballinalee Road, Longford, Co Longford, N39 A308

Phone: 043-333 5100

Fax: 043-333 5101

Irish Penal Reform Trust

This organisation campaigns for the rights of people in prison and for penal reform

MACRO

1 Green Street, Dublin 7, D07 X6NR

Phone: 01-874 1400

Parole Board

The Parole Board's main role is to advise the Minister for Justice in relation to the administration of long-term prison sentences.

2nd Floor, 6/7 Hanover Street, Dublin 2, D02 W320

Phone: 01-474 8767 or 01-474 8770

Translation and Interpretation

Irish Translators and Interpreters Organisation

This body represents translators and interpreters. If you are looking for a translator or interpreter, you could contact them for advice.

ITIA, Irish Writers’ Centre, 19 Parnell Square, Dublin 1, D01 E102

Phone: 086-673 8386

Other

Data Protection Commissioner

The Data Protection Commissioner is responsible for upholding the data protection rights of individuals and dealing with organisations that breach those rights.

The Ombudsman

The Ombudsman examines complaints from people who feel a public servant has treated them unfairly. The Office of the Ombudsman can examine complaints against most organisations that deliver public services, including:

• government departments
• local authorities
• the HSE(Health Service Executive)
• nursing homes
• publicly funded third-level education bodies

6 Earlsfort Terrace, Dublin 2, D02 W773

Phone: 01-639 5600